The owner Mehdi really went the extra mile to satisfy our needs! He got me excellent, well priced material and a good, skillful worker, who worked with great care and did not give up, even in the most difficult corners. It was remarkable how every one in the office was informed and available at every moment of this several day job. The work was done recently, so we will see how it will stand up to the test of time, but it looks great.
Jon A. – McLean, VA
Carpet City helped us achieve our dreams! We were really excited once we placed a contract on our first home, but we quickly realized that we would have to replace ALL of the flooring in our home.
I started shopping around and ran across Medhi and his team at Carpet City. They were awesome. Medhi met with my husband and I (on a Sunday) to understand our needs and budget. We were also under a bit of a time constraint, but that was no problem for Medhi and his team.
He walked us through the carpet, hardwood, and other flooring options for all three levels of our home. He shopped around to find vendors to meet our price range. Meanwhile, I visited other local and large retailers and quickly realized that Carpet City’s prices could not be beat.
I am so pleased that we selected Carpet City because they provided quality flooring, professional installers for our hardwoods and carpet, all at a great price. Medhi has even called to check on us and ensure we were happy with the finished product.
I highly recommend Carpet City and will definitely return for all of my future flooring needs.
Sherika E. – Springfield, VA
We recently used Carpet City to install hardwood in our new home and were very please with the results.
This was no easy job, they first had to remove a combination of old tiles and carpet on the main level. Then they matched the existing hardwood in the foyer, expanded it into the family room, kitchen, stairs and hallway. Next they sanded the existing wood in the foyer. Finally, they re-stained everything a beautiful mahogany color.
We couldn’t be happier with the work they did. Mehdi was very knowledgeable, honest and so helpful in getting the job done the way we wanted.
I would highly recommended this company for any of your flooring needs.
Amy J. – Ashburn, VA
First I want to say Carpet City came highly recommended to me by some people I knew personally and since my husband worries so much about any work that is done in the house I could not just pick someone at random and hope for the best.
When I went to their store the first time I was unable to locate them because they relocated across the street. In fact, if you use Google Maps to find them it says “closed permanently”. This is WRONG. They only relocated across the street.
We had them install engineered brazilian cherry in our downstairs. We did not know that you could only use engineered hardwood on cement as the flooring has to be glued and cannot be nailed. The guys at the store came out and double checked my measurements. They gave us a great rate, they were able to schedule the installation for when it was best for us and their installers did a great, great job. I asked them to be extra careful of my walls as they had been recently painted and they obliged.
We then had the stairs to the 2nd floor and our entire old carpet and linoleum replaced in the kitchen, dining and living room with the solid brazilian cherry 3/4″ thick and 3″ planks. Again, the guys at Carpet City gave us a great rate, their installers have been totally awesome doing a very nice job. They were thorough, conscientious and very qualified to do the installations.
My husband who is difficult to please is also very, very happy with the results.
Laura F. – Alexandria, VA
Over 3 years ago my wife and I had Carpet City install Duraceramic flooring in our Kitchen, Hallway, downstairs bathroom and mud room. The installation went very well. The 2 men installed the flooring on one of the hottest days of the year and it took 2 days to do all of the work. We loved the way it looked. Over the 6 months we noticed 1 or 2 damaged tiles. After 2.5 years, we noticed more damaged tiles. We didn’t think Carpet City would do anything about the damage but wanted tell them about our negative experience with the product. The sales manager, found our reciept from 2.5 years ago, and told us he would call the manufacturer to look at our tile to see if it was a manufacturing problem. The manufacture said there was nothing wrong with the product and that we were negligent. Carpet City called us back and went WELL ABOVE what we expected. They told us that they couldn’t replace the entire floor, but that we were a valuable customer and would send out a crew to fix the damaged tiles free of charge. We were shocked, thrilled and will be going back here when we finish our basement this fall. I never would have thought that after 3 years, they would be so easy and so focused on customer retention.
Joe S. – Springfield, VA