Reviews

My kitchen and dining room floors were expertly cleaned by Medhi and his team. They were a mixture of worn-out checkerboard parquet with a shiny surface and filthy medium-dark stained hardwood planks. They used a water-based finish to sand, re-stain, and re-finish the wood. Amazingly, the floors now look gorgeous and have so far withstood my household, which consists of a child and a dog, fairly well. When it comes to providing excellent customer service, Carpet City goes above and beyond. He was also very prompt in responding to calls, texts, and emails. I really enjoyed how quickly he was able to accommodate me for my job. When I require additional floor refinishing, I will give Carpet City another call.

I had extensive water damage on my property that needed hardwood floor, carpets and bathroom repair. Mehdi and Sam showed up the very next day and right from the start - built a trusted relationship (almost like family) - their guidance was exceptional, very knowledgeable about addressing the myriad of challenges, great recommendations on what to install and all with a laser focus on costs. In a matter of few days, the relationship had transcended to almost family - there was a genuine sense from Mehdi and Sam to help me with this major damage. Even while I was out of town they kept me posted on any developments, sending regular updates and pictures. Infact, after our initial discussions I did not even have to go check on how the work is progressing. Most importantly, they were empathetic, honest, VERY (caps intentional) professional and really know their tradecraft. I would HIGHLY RECOMMEND their services to anyone looking for an honest, empathetic and masterful contractor to work with.

My sister's home's hardwood floors were first repaired by Medhi and his crew. They were pretty damaged, painted, and scratched. The floors are now breathtaking thanks to Carpet City's magic. We will not be contacting anyone else to take care of our hardwood floors because they were so stunning. We are so delighted about this! We heartily endorse Medhi and his colleagues for their dependable, amiable, and beautiful work!

Carpet City performed a fantastic job. Medhi’s team quickly arrived and provided us a price that was fair. The entire house was getting new wood and carpet. 1400 square feet of flooring were installed and they also took special care to make it attractive. They removed and carpeted the old floor and cut all of the baseboards so the floor would go underneath them, leveled the carpeted floors, and relocated all of the furniture. The work turned out fantastic! You can count on Carpet City and the other guys from Carpet City to do an excellent job.

At our house, floors have been installed twice by Carpet City. Both times, they started the work right away after providing an estimate. They tidy up the workspace every evening and store the tools and sharp things to keep it out of the reach of children and animals. The flow of communication has been effortless. The white washed oak floor that we went with turned out beautifully.

I called more than ten businesses I saw on Google when I needed to hire a flooring contractor quickly to restore my floor. I visited with four contractors; one was pushing very hard to upsell me, another appeared kind and professional but struggled to communicate, and the fourth didn't even attempt to take measurements. I ultimately decided to go with Carpet City since Medhi was highly prepared for the meeting. He provided examples of his prior work, color swatches, measured precisely, and was able to address all of my inquiries without resorting to high-pressure sales techniques. I also saw images of the superb job he had completed in those exquisite old Victorian houses. Additionally, I was quite particular about the things I wasted and he was able to execute it all!