Reviews

Very professional and efficient. Fair quotes and excellent customer service. Installation did not take more than a few hours.

Sadly, the original hardwood flooring in the 1982 house we recently bought were severely scraped and worn. In addition, three distinct shades of hardwood had been placed by separate owners throughout the house. Before moving in, we decided to upgrade the floors, so we got in touch with Medhi from Carpet City. He was able to respond immediately and offer a highly expert review of the best ways to bring back the wood's original beauty. They did a fantastic job sanding out the dings and matching the color of the floors throughout. In the kitchen area, we also asked him to install brand-new oak hardwood. He coordinated the rest with the brand-new kitchen floors. We love our new floors!

Our floors are great! At our new retail location, Medhi and his crew assisted us with refinishing the floors. They were quite swift. They outperformed expectations and did an excellent job. He was patient with us even though we had a lot of questions. He gave us a choice that none of the other quoters did: a waterbased coat. We had asked for light, natural hardwood. He always arrived on time. Would suggest!

I've used this company before, and the first time was such a positive experience that I didn't even think to call anyone else when I needed to fix more floors in my condo. I was confident that Medhi and his team would treat my job and home with the utmost respect while maintaining open lines of communication. I had a great working relationship with him on this task, just like the first time.

Medhi and Samuel were a pleasure to work with. They were accessible, responsive and helpful in choosing our flooring and tile. The final installation was done on time and the finished product is beautiful. We highly recommend them.

My kitchen and dining room floors were expertly cleaned by Medhi and his team. They were a mixture of worn-out checkerboard parquet with a shiny surface and filthy medium-dark stained hardwood planks. They used a water-based finish to sand, re-stain, and re-finish the wood. Amazingly, the floors now look gorgeous and have so far withstood my household, which consists of a child and a dog, fairly well. When it comes to providing excellent customer service, Carpet City goes above and beyond. He was also very prompt in responding to calls, texts, and emails. I really enjoyed how quickly he was able to accommodate me for my job. When I require additional floor refinishing, I will give Carpet City another call.