Reviews

Our floors are great! At our new retail location, Medhi and his crew assisted us with refinishing the floors. They were quite swift. They outperformed expectations and did an excellent job. He was patient with us even though we had a lot of questions. He gave us a choice that none of the other quoters did: a waterbased coat. We had asked for light, natural hardwood. He always arrived on time. Would suggest!

I'm a contractor and I've had multiple project with Carpet City. They've always delivered what was promised, on time and on the budget. I recommend this outfit for any flooring task. Big or small.

I called more than ten businesses I saw on Google when I needed to hire a flooring contractor quickly to restore my floor. I visited with four contractors; one was pushing very hard to upsell me, another appeared kind and professional but struggled to communicate, and the fourth didn't even attempt to take measurements. I ultimately decided to go with Carpet City since Medhi was highly prepared for the meeting. He provided examples of his prior work, color swatches, measured precisely, and was able to address all of my inquiries without resorting to high-pressure sales techniques. I also saw images of the superb job he had completed in those exquisite old Victorian houses. Additionally, I was quite particular about the things I wasted and he was able to execute it all!

My kitchen and dining room floors were expertly cleaned by Medhi and his team. They were a mixture of worn-out checkerboard parquet with a shiny surface and filthy medium-dark stained hardwood planks. They used a water-based finish to sand, re-stain, and re-finish the wood. Amazingly, the floors now look gorgeous and have so far withstood my household, which consists of a child and a dog, fairly well. When it comes to providing excellent customer service, Carpet City goes above and beyond. He was also very prompt in responding to calls, texts, and emails. I really enjoyed how quickly he was able to accommodate me for my job. When I require additional floor refinishing, I will give Carpet City another call.

At our house, floors have been installed twice by Carpet City. Both times, they started the work right away after providing an estimate. They tidy up the workspace every evening and store the tools and sharp things to keep it out of the reach of children and animals. The flow of communication has been effortless. The white washed oak floor that we went with turned out beautifully.

I had extensive water damage on my property that needed hardwood floor, carpets and bathroom repair. Mehdi and Sam showed up the very next day and right from the start - built a trusted relationship (almost like family) - their guidance was exceptional, very knowledgeable about addressing the myriad of challenges, great recommendations on what to install and all with a laser focus on costs. In a matter of few days, the relationship had transcended to almost family - there was a genuine sense from Mehdi and Sam to help me with this major damage. Even while I was out of town they kept me posted on any developments, sending regular updates and pictures. Infact, after our initial discussions I did not even have to go check on how the work is progressing. Most importantly, they were empathetic, honest, VERY (caps intentional) professional and really know their tradecraft. I would HIGHLY RECOMMEND their services to anyone looking for an honest, empathetic and masterful contractor to work with.